Thank you for shopping with us. We are committed to delivering your orders safely, quickly, and efficiently.
Order Processing
- All orders are processed within 1–2 business days after successful payment confirmation.
- Orders are not processed or shipped on Sundays and public holidays.
- During high-demand periods, dispatch may take slightly longer than usual.
Shipping & Delivery
- We deliver across India through trusted courier partners.
- Standard delivery time is usually 3–7 business days, depending on your location.
- Delivery timelines for remote areas may vary.
Shipping Charges
- Free shipping may be available on selected orders or promotional offers.
- Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
- Once your order is shipped, you will receive a tracking link via Email or SMS.
- Customers can track their shipment status using the provided tracking details.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays
- Unexpected operational issues
In such cases, we appreciate your patience and understanding.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:
- Delivery delays may occur.
- Additional shipping charges may apply for re-delivery.
Damaged Packages
If your package arrives damaged:
- Please take photos/videos immediately.
- Contact our support team within 24 hours of delivery.
- We will review the issue and provide an appropriate resolution.
Contact Us
For shipping-related questions or assistance, please contact us:
Email: info@roastiq27.com
Phone: +917483001297
We appreciate your trust and look forward to serving you.